CLOSES:  AUGUST 2, 2024 POSITION SUMMARY:                  Coordinate the delivery of high-quality customer service and develop and implement best practices for efficient and effective service delivery. Responsible for staff training, preparing and analyzing statistical reports, administering Cityview and providing functional support to the Director of Building and the Director of Planning. DIVISION:                                    Planning, Building and Development (PBD) RESPONSIBLE TO:                   Executive Coordinator SUPERVISES:                            Planning Service Clerk (1), Building Permit Clerks (2), Building Services Clerks